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Our Service Commitment to You
Thank you's from our customers

Venue Management recognises that the most accurate reflection the standard of service given is the feedback from customers.

Below is a selection of some of the letters and cards that we have received from customers following their events at Stockport Town Hall.

Received from April 2011 to date

Thank you very much for all your support and hard work. We think it went very well, and we have had a lot of positive feedback form Learners, Employers and Training Providers. So thanks again for the constant help given to all of us.

This is a perfect opportunity for me to thank you and all your staff for all the help you gave us towards our wedding celebration. You were all so efficient and helpful. If we ever do another wedding in Stockport, you will be the first to know.

A massive THANKYOU! for Friday. All went really well and so many people came to us and said that it was the best and most relaxed wedding that they had attended and that the size, location and organisation at the venue was fantastic.
Just a quick thank you to you both for the fab night on Friday, everyone enjoyed themselves. It was well organised and I felt comfortable and relaxed working with you both, and you helped make the event as smooth and efficient as possible, greatly appreciated thanks very much. Am just meeting my manager to get the budget signed off for next years event !!!

Thank you too for helping the wedding day go so smoothly. All the staff were all wonderful, and it truly was the best day of my life.

I attended a wedding reception as a guest last Saturday. I have not been for a number of years. I was very impressed by the standards the management and staff are keeping there. The welcome was friendly and we felt really looked after. Please pass on my thanks and comments.

April 2010 - March 2011

  • We just wanted to say a massive thank you for all your efforts at our wedding ceremony… from helping mend my bouquet to pointing out good places for photos to ensuring the ceremony went smoothly and everything else…We are so grateful and it hasn’t gone unnoticed. The photographers said they wished every wedding had a co-ordinator like you!!!
  • From the moment of our arrival we felt like we were the most important people and the day went better than we could have imagined. A tribute to you and your team at the Town Hall.
  • All our guests can not stop talking about the excellent arrangements and the grandeur of the Town Hall. We are very grateful to you for all your help, support and efficiency in organising this event.
  • We had the most Fabulous day and all of our guests agreed that the whole day was brilliant!
  • Please accept our grateful thanks to all the staff at the town hall who helped us attend our grandson’s wedding, with the help of a wheelchair and transportation to the ceremony.

April 2009 - March 2010

  • We had the best co-ordinator. I was confident about everything as she was so good. Thank you very much.
  • Everything was fantastic, the venue, the staff, the whole monty was perfect, we couldn’t have asked for anymore. Special thanks to all the staff for the fantastic job of organising prior to the wedding and more importantly on the day. Many thanks.
  • Thank you for a perfect day!
  • Our wedding day was perfect with many thanks to you! The venue is perfect giving us grandeur and keeping us at our roots in Stockport, we loved getting married in ‘The Wedding Cake’. The location is perfect and the venue gives a great alternative to churches without loosing any of the traditional feeling. I really would recommend this location to everyone getting married. Many thanks.
  • You were fantastic and very helpful as well as professional. Hope to see you again with another event soon. Thanks.
  • There was nothing more that could be done, everything was amazing and you really took the stress out of our day.
  • Our event co-ordinator couldn’t have done more for us. Her help and advise was much appreciated and made planning our end very straightforward. The room looked beautiful and the catering and bar staff worked hard. We had a thoroughly enjoyable evening. Thank you.
  • We had the most wonderful day. Staff were fantastic especially our co-ordinator. I would recommend to everyone. They were all really lovely.

April 2008 - March 2009

  • I would like to thank you very much for the care and attention you gave me on the occasion of my daughters wedding. We celebrated the wedding of our eldest daughter at the Town Hall three years ago, and Stockport Town Hall was the venue I used again for my youngest daughters wedding.

The Town Hall is a beautiful venue, and the care and attention that your staff showed us was much appreciated. The religious requirements for separate areas for men and ladies was taken care of, as well as the catering requirements of an orthodox Jewish event. Many of our guests came from Paris; they did not think that Stockport could compare with Paris. Nevertheless, they were full of praise and impresses.

  • I hope my third daughter will not take too long and get married, and I have no doubt that I would use this venue again. Thanks again for all the trouble and care given to us.

  • Just a quick thank you to you and your team for the excellent service received for our event. The dinner was a great success and ran extremely smoothly. I believe everyone enjoyed themselves. I will be in touch soon to book for next year. Once again thanks very much and please convey my thanks to the whole team.
  • Thank you for your help and organisation for our wedding ceremony. We were very please with our wedding on the marble staircase and we all had a very special day.

  • Just wanted to thank you for all your hard work on this years Jobs Fair. I just couldn’t have done it without you. Around 1,500 jobseekers attended throughout the day which I think is an excellent result. Thank again.

  • Just a quick e-mail to Thank You for all your support for making our Christmas Party a huge success. Everyone had a fantastic time and of course the food was excellent so a huge thank you.

  • Just to thank you and your team for all the hard work you committed to the ball. I think it was one of the best we have ever had. The venue was great, the food was good and the whole thing was fab-u-lous.
April 2007 - March 2008  
  • Just a note to say a really big thank you for the incredible effort you, the registrars and all the staff put into making my daughter's wedding day a huge success. Your organisation and attention to detail were the topic of conversation all evening. Please thank your kitchen staff for a perfect meal that everyone enjoyed. You made my daughter and her new husband feel like royalty. (Romiley, Stockport.)

  • Thank you so much for a truly fantastic Centenary Dinner. The memory of which will live on in the years to come. The Ballroom is a magnificent building and an ideal setting for such an occasion. It was set out most tastefully. The dinner was excellent and very efficiently served. Please pass on our thanks to all the staff who played their part so admirably in making our special day extra special. (Marple, Cheshire.)

  • Just got back from honeymoon and wanted to thank you for all your help on my big day. Your input and assistance on the day was golden. Thank you so much. (Prestwich, Manchester.)

  • I am writing to pass on our thanks to all staff concerned re the guided town hall tour which my husband and I went on today. It is the first time that any of us had actually been inside the Town Hall other than a musical concert several years ago – we have been Stockport residents for over 20 years and have enjoyed many other educational areas in Stockport. We all found the tour very interesting and appreciated the opportunity of being able to see for ourselves the splendor of the building internally. So many thanks for staging these events and the hard work put in by the staff both front of house and in the wings! (Bramhall, Stockport)

  • Thank you so much for all your help and advice on organizing our event. Your calmness was brilliant and kept me sane! Very best wishes. (Stockport.)

  • We had a fantastic wedding day, the staff were brilliant and everything ran very smoothly. We would like to say another massive thank you to all involved for making our day so special. You have been fantastic from our very first meeting right up until 1am after the wedding while we were waiting for taxis. Thank you so much. (Great Moor, Stockport.)

  • Thanks very much for making our day so wonderful. Everything ran very smoothly and the food was lovely. (Heaton Norris, Stockport)

  • We would like to thank all the staff at the Town Hall for all your hard work and support on our big day. All staff were very helpful, we had the most very memorable day. We have heard back from all the family and they say it was a fantastic day. Thank you. We will certainly recommend the Town Hall if we hear of any weddings in the future. (Bridge Hall, Stockport.)
April 2006 - March 2007
  • “Thank you so much for helping plan our Indian wedding ceremony at Stockport Town Hall. We had a wonderful day and it just went so perfectly. All the external parties spoke kindly of your arrangement on the morning of the event, and the hall itself had most people picking their jaw back up from the floor – it just looked so stunning.”
  • “I just wanted to say thank you very much for all your help with the planning of our wedding service, we had a wonderful time. Thank you.”
  • “Thank you so much for making our wedding day such as success. We and our guests had a fantastic time and have some wonderful memories. I will not hesitate to recommend the hall to others.”
  • “Everyone loved the venue - in particular the ballroom - which looked especially great”

Prior to April 2006

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  • "We wanted to write and say a big thank you to you both for making our wedding day so special.From our first meeting you have been so helpful, which was very much appreciated. The day itself couldn’t have gone better and everyone involved commented on the lovely venue and how much they enjoyed themselves. We had a day we will never forget, thank you so much."

  • "Just a short note to say ‘THANKS SO MUCH’ for making our special day go so smoothly. You are a fabulous organiser and a real calming influence when I’ve been frantic! We have been thrilled to have held our reception at the beautiful Town Hall which was made even lovelier by your finishing touches. Thanks again."

  • "A huge thanks for helping to organise both our weddings this year! We both had a fantastic day which was down to how smoothly everything went - first for an Indian wedding! Everyone loved the venue - in particular the ballroom which looked especially great in August with the polished floor! "

  • "A belated ‘Thank you’ for making our wedding day so very special. We enjoyed every minute of it from start to finish. All our guests commented on the lovely building, food and in particular, how smoothly the proceedings went - which I explained was down to you."

  • "Just a note to say thank you so very much for the excellent service you gave us at our wedding and the run up to it. All your staff were very friendly and extremely helpful. We would like you to know that it was very much "

  • "We would like to take this opportunity to thank you for your involvement in the making of ‘Flog It’ and hope you enjoyed the experience. The facilities were excellent and all the staff made the crew very welcome."

  • "Please accept our sincere gratitude for the faultless organisation and professionalism shown by all the staff. All our friends commented on the beautiful venue and how it all went without a hitch."

  • "May I thank you most sincerely for the terrific effort you put in to make yesterday’s concert the success it truly was. Our diamond Jubilee year certainly started in style. Well done. You were splendid!"

  • "Thank you so much for sending the copies of some of Stockport’s early history. I am really grateful. I enjoyed our visit to the Town Hall and so did the other ladies of our group. You were so pleasant and so very interesting."

 

last updated 12 July 2011
© Stockport Council

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